If your Portrait 3D printer appears not to be saving or keeps losing your calibration values when turned off there could be a problem with your printer.
In cases like this, do the following:
- Go to Setup » Manual Control » Dev Tools.
- Press Reset unit UUID.
- Press the OK button when it appears (doesn't take long).
- Power off the printer for 30 seconds.
- After booting up, calibrate the printer and follow the on-screen instructions.
Be sure to allow the printer 15 seconds to be turned off when asked to reboot the printer after saving your calibration values.
If this doesn't work, you should contact customer support on email@example.com.